Contact us
You can contact us on 024 7659 5812 or email us at enquiries@anthonydevans.co.uk and one of our team will be happy to help.
Monday - Friday 8am - 5pm
You cannot renew via this portal and our policies do not automatically renew.
Please telephone 024 7659 5812 or renew via our website www.anthonydevans.co.uk/renewals
If you need to make any changes to the policy please telephone us.
We are open Monday – Friday 8am – 5pm.
We are committed to providing you with the best possible service, however, we realise there may be times when we do not meet your expectations.
If you'd like to talk to us about a general query, you can call us on 024 7659 5812 .
Alternatively, our Complaints team are available:
Monday - Friday 8am - 5pm
They can be reached directly on 024 7659 5812 .
You can also write to us at:
77-79 Moseley Avenue
Coundon
Coventry
CV6 1HR
If we're unable to resolve your complaint straight away, we'll acknowledge it promptly and keep you updated with any progress. If we've given you a final response and you are not happy, or more than eight weeks have passed since we received your original complaint, you may refer your complaint to the Financial Ombudsman Service (FOS). Their details are as follows:
The Financial Ombudsman Service
Exchange Tower
Harbour Exchange Square
London
E14 9SR
complaint.info@financial-ombudsman.org.uk
www.financial-ombudsman.org.uk
You must approach the Financial Ombudsman Service within six months of the final response to your complaint. Your rights as a customer to take legal action remain unaffected by the existence or use of this complaints procedure. However, the Financial Ombudsman Service will not adjudicate on any cases where litigation has commenced.